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Don’t Let These 15 Mistakes Hinder Your UX Writing Career
How to Avoid Common Mistakes as a Junior UX Writer
In the past two and a half years, I have hired junior writers and mentored more than ten interns.
All of them have the potential to become great UX writers. I love their spirit and curiosity. But, I found common weaknesses among them that might hamper their career.
I have put together a list of mistakes UX writers often make — which I have also made myself — and what to instead.
1. Relying on the assumption
One of the junior writers’ most significant mistakes is spending less time deep-diving the users POV. They often made assumptions about users’ problems, needs, and goals.
Relying on assumptions can be detrimental.
Inaccurate assumptions can lead to a disconnection between the user and the content, and they may overlook essential insights or opportunities for innovation that could enhance the user experience.
What to do:
- Understanding the users before trying to solve their problems is critical. Research the subject before working on a project, validate your assumptions and get to know the background problem better.