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1 dead, 30 injured on Singapore Airlines flight during ‘severe turbulence’

The Boeing 777 was carrying more than 200 passengers and diverted to Thailand after the incident, which killed one person.

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Updated May 21, 2024 at 3:12 p.m. EDT|Published May 21, 2024 at 6:30 a.m. EDT
A Singapore Airlines aircraft sits on the tarmac after an emergency landing at Bangkok's Suvarnabhumi International Airport on Tuesday. (Pongsakornr Rodphai/Reuters)
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SINGAPORE — One person was killed and at least 30 others were injured when Singapore Airlines Flight 321 encountered “severe turbulence” en route from London to Singapore, the company said Tuesday evening.

The aircraft, a Boeing 777-300ER, was carrying 211 passengers and 18 crew members. It left London’s Heathrow Airport slightly after 10:30 p.m. Monday. It was cruising at 37,000 feet as it passed the western coast of Myanmar when it suddenly dropped to 31,000 feet in minutes, according to flight data captured by Flightradar24.

The plane was urgently diverted to Bangkok, where it landed at Suvarnabhumi Airport.

Suvarnabhumi general manager Kittipong Kittikachorn told reporters that the plane had fallen into an air pocket as cabin crew members were serving breakfast before hitting turbulence and then making an emergency landing in Thailand.

He said an unnamed 73-year-old British man died during the incident, probably of a heart attack. By Tuesday evening, emergency crews said they had taken the injured people to medical facilities. At least 18 were hospitalized, they said.

Singaporean Prime Minister Lawrence Wong said in a statement that the nation was “saddened and shocked by what happened. My deepest condolences to the family members and loved ones of the deceased.” He added that “we are working closely with Thai authorities and doing everything we can to support the passengers and crew.”

More than a quarter of the passengers were Australian, according to Singapore Airlines. Forty-one were from Singapore, 16 from Malaysia, and 47 from Britain. Four Americans were on board. At Singapore’s Changi Airport late Tuesday night, a Singapore Airlines representative told reporters that a flight was being chartered for uninjured passengers to continue their journey to Singapore.

Dzafran Azmir, a 28-year-old student, said he was on the plane during the flight. He told Reuters: “Suddenly the aircraft starts tilting up … and very suddenly there was a very dramatic drop so everyone seated and not wearing a seat belt was launched immediately into the ceiling. Some people hit their heads on the baggage cabins overhead.”

A Singapore Airlines flight from London to Singapore diverted to Thailand on May 21 after severe turbulence killed one and injured several. (Video: Reuters)

Singapore Airlines offered condolences to the deceased man’s family. “We deeply apologise for the traumatic experience that our passengers and crew members suffered on this flight,” the company said in a statement, which noted that 30 individuals were receiving treatment in hospitals.

“We are working with the local authorities in Thailand to provide the necessary medical assistance, and sending a team to Bangkok to provide any additional assistance needed,” the airline said. Singapore Airlines declined to answer questions.

Singaporean Transport Minister Chee Hong Tat said he also was “deeply saddened” to learn of the incident. The Civil Aviation Authority of Singapore, which regulates the aviation industry, did not respond to requests for comment.

“Clear air” turbulence, which refers to violent and sudden shifts in air that are nearly invisible, has been increasing because of changes in climate caused by rising carbon emissions, research shows. Scientists at Reading University in Britain in a study published last year found that the duration of severe turbulence on one North Atlantic route had risen 55 percent between 1979 and 2020.

Deaths caused by turbulence are extremely rare but have increased, Paul Williams, co-author of the Reading University study, said in a statement. “Our latest future projections indicate a doubling or trebling of severe turbulence in the jet streams in the coming decades, if the climate continues to change as we expect,” he said.

He added that a “detailed analysis of the meteorological circumstances” of this incident will take some time.

In 2022, nearly two dozen people aboard a Hawaiian Airlines flight bound for Honolulu were brought to emergency rooms because of injuries suffered during turbulence. Last year, flights bound for Frankfurt and Dubai also hit bouts of turbulence that caused injuries among passengers and crew.

Singapore Airlines is one of the world’s top-ranked airlines, and it has had a robust safety record. Its last major incident was in 2000, when a flight took off from the wrong runway in Taiwan, crashing into construction equipment and killing 83 people on board.

According to the World Airliner Census from FlightGlobal, Singapore Airlines has one of the largest fleets of Boeing 777s, a large twin-engine jet often used for long-haul routes.

Boeing, the plane’s manufacturer, said in a statement Tuesday that it is in contact with Singapore Airlines and “stand[s] ready to support them.” It added that “we extend our deepest condolences to the family who lost a loved one, and our thoughts are with the passengers and crew.”