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Q&A: Univ. of Phoenix CIO says chatbots could threaten innovation

The emergence of artificial intelligence (AI) has opened the door to endless opportunities across hundreds of industries, but privacy continues to be huge concern. The use of data to inform AI tools can unintentionally reveal sensitive and personal information. Chatbots built atop large language models (LLMs) such as GPT-4 hold tremendous promise to reduce the amount of time knowedge workers spend summarizing meeting transcripts and online chats, creating presenations and campaigns, performing …

Google opens sign-ups for its Bard AI chatbot

Search and hyperscale computing giant Google said today that it has opened up access to Bard, a generative AI chatbot meant to compete with similar services offered by Microsoft and OpenAI, among others. Bard, like similar advanced chatbots, is powered by a large language model. LLMs are essentially advanced deep learning algorithms, with a range of abilities that include translation, summarization and more, powered by huge amounts of text. The LLM used by Bard is a lightweight variant of LaMDA…

Adobe enters the age of generative AI with creative and enterprise apps

Reality? What reality? Soon, apparently, everything from brand assets to corporate videos to illustrations will be created differently using Adobe’s creative and enterprise apps and its generative AI tool Firefly . You’ll literally be able to speak to paint (or make video). If you can say it, you can draw it At Adobe Summit, the company also announced Adobe Express for Enterprise , a new tool to create, share, and collaborate on high-quality brand content such as multimedia assets, social posts…

How to train your chatbot through prompt engineering

One reason artificial intelligence-based chatbots have taken the world by storm in recent months is because they can generate or finesse text for a variety of purposes, whether it’s to create an ad campaign or write a resume. These chatbots are powered by large language model (LLM) algorithms, which can mimic human intelligence and create textual content as well as audio, video, images, and computer code. LLMs are a type of artificial intelligence trained on a massive trove of articles, books, …

Russia’s iPhone ban and the digital supply chain

Russia’s Kremlin ordered officials to stop using iPhones , apparently over concerns the devices could be vulnerable to Western intelligence agencies, Reuters reports. When surveillance-as-a-service firms sit exposed for brazenly undermining device security , it's hard to think there isn't an argument there. But the bigger story isn’t the harm to Apple’s small business in Russia, it's the threat to digital supply chains it shows. To read this article in full, please click here

Google Docs power tips: How to add charts, citations, and more

Once you’ve mastered the basics of Google Docs , it’s time take your documents up a notch. Some documents need to include citations, while some can benefit from charts or a table of contents. Others may require a watermark for security or branding purposes. In this guide, we’ll show you how to work with these four elements in Google Docs for more professional documents. How to add charts in Google Docs When your document contains lots of facts and figures, charts can highlight and clarify the m…

Patch Office and Windows now to resolve two zero-days

Microsoft has resolved 80 new CVEs this month in addition to four earlier CVEs, bringing the number of security issues addressed in this month's Patch Tuesday release to 84. Unfortunately, we have two zero-day flaws in Outlook ( CVE-2023-23397 ) and Windows ( CVE-2023-24880 ) that require a "Patch Now" release requirement for both Windows and Microsoft Office updates. As it was last month, there were no further updates for Microsoft Exchange Server or Adobe Reader. This month the team at Applic…

Apple may update Siri as it struggles with ChatGPT

The hype machine is real with Generative AI and ChatGPT , which are seemingly everywhere in tech these days. So it's not surprising that we're starting to hear chatter about a new, improved Siri. In fact, 9to5Mac has already spotted a new natural language system. Do you speak my language? The claim is that Siri on tvOS 16.4 beta has a new "Siri Natural Language Generation" framework. As described, it doesn’t sound impressive, as it mainly seems focused on telling ( dad? ) jokes, but might also …

AWS Chatbot now integrated into Microsoft Teams

The chatbot’s integration will allow enterprise users to get notifications about events such as security risks and the status of system health from within Teams, and also let them run command line interface commands to run notebooks to address issues.

Generative AI comes to Office: What it means (and who’s at risk)

(Microsoft is a client of the author.) Microsoft has unveiled its 'Copilot' generative AI for Office and I believe it is as big a game changer as the launch of Windows (and I was the launch analyst for Windows when I started my career). With any advance like this, there is always an impact on employment, performance, and the trajectory of the related work. In thinking about generative AI, the third segment of the movie Fantasia — “ The Sorcerer’s Apprentice ” — comes to mind. It dramatizes what…

Tech layoffs in 2023: A timeline

Though technology companies announced massive layoffs last year, 2023 is looking much worse, as tech giants including Facebook parent company Meta, Amazon, Microsoft, Google, IBM, SAP, an Salesforce — as well as many smaller tech companies — announce sweeping jobs cuts. The problem: Big Tech went on a hiring binge during the pandemic when lockdowns sparked a tech buying spree to support remote work and an uptick in e-commerce, and now they face revenue declines. Although global IT spending is f…

Google kills Glass Enterprise, but big tech's AR dreams live on

After a run that lasted for a decade, the end has come for Google Glass, with the announcement this week that the tech behemoth will discontinue the enterprise version of the augmented reality (AR) glasses. Sales of Google Glass Enterprise were halted as of Wednesday, though support will continue for another six months, according to a company announcement . “After September 15, 2023, you will continue to be able to use the Glass Enterprise Edition device and existing software. No software updat…

Microsoft: 365 Copilot chatbot is the AI-based future of work

After announcing its Microsoft 365 Copilot chatbot earlier this month, Microsoft on Thursday demonstrated the tool’s capabilities with business applications and introduced a new extension called Business Chat. Microsoft 365 Copilot is generative artificial intelligence (AI) technology based on GPT-4, a large language model (LLM) created by OpenAI, which is also the basis for the wildly popular ChatGPT chatbot. To read this article in full, please click here

Will Apple switch the iPhone to eSIM-only everywhere by ’24?

With the arrival of the iPhone 14, Apple has only sold smartphones with eSIM support in the US . But that may be about to change. At least one analyst thinks Apple plans to extend eSIM use to Europe and some Asian markets by next year, when SIMs will be removed from its devices. eSIM for the rest of us? We’ve expected the move since Apple began with eSIM inside the iPhone in 2018, though consumers have complained at the complexity of setup in the US. In part, these challenges reflect inconsiste…

Frontline worker apps on the rise

Applications aimed at helping office workers do their jobs more effectively in a remote or hybrid work environment — such as videoconferencing, project management, and other collaboration software — have surged during the pandemic era. But many employees don’t spend their workdays sitting at a desk. Employees who work away from a desk in such verticals as healthcare, hospitality, manufacturing, service and repair, transportation, logistics, construction, utilities, and retail are usually referr…
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