InformationWeek

AI agents may not be perfect, but they usually aren't the real point of failure, either. Processes are often a culprit in derailing agents. Here's why process design — not model selection — determines success or failure.

CIOs can now track AI spending, but boards want proof of value. IT leaders offer advice on how to measure outcomes, not just token costs.

Aaron Harris, CTO at Sage, and Jerry Shu, CTO and co-founder of Daylit, share how they avoid letting questionable metrics derail optimization plans.

With frontier AI models appearing and disappearing within weeks, CIOs need a framework for managing new releases, deprecations and changes.

Most enterprise teams run both Microsoft 365 and Salesforce simultaneously — and then waste effort bridging the gap manually. The fix isn't switching tools. It's connecting them.

Anthropic has its own AI testing mishap, Nvidia leads an initiative for open AI in cybersecurity, AWS reports revenue increase but also record spending.

Regulated industries like travel need composable architecture and explainability processes to ensure AI agent accountability and decision transparency, writes a CTO.

IBM's recent earnings show a reallocation of investment toward AI infrastructure, yet CIOs must still find a way to fund IT as a whole.

In this fireside chat, InformationWeek's Kelsey Ziser talks with Matthew Cimaglia of Quantum Coast Capital about the networking infrastructure, workforce skills and policy requirements needed to support the 'quantum node economy.'

Bill Vass, CTO at Booz Allen Hamilton, and Ameya Kanitkar, CTO at Larridin, share how they address the potential for AI to become pricey.

Enabling data centers to perform daily operations more responsibly and resource-efficiently is a continuous process, not a one-time checklist, advises one IT executive.

Philadelphia's GIS team created a digital dashboard and interactive maps to identify housing challenges facing the city's Kensington neighborhood and help drive changes to local housing policy.

AI guardrails are nonnegotiable at payroll and HR giant ADP, but Roberto Masiero works to ensure governance is not a barrier to innovation.

Network resilience requires a disciplined approach across architecture, operations and culture — designing systems to survive failures, not just prevent them, writes Telesat's chief network and information officer.

In this week's roundup: Lawmakers propose an AI Kill Switch bill, Verizon commits $1billion to Google, and Alphabet burns cash on AI.